At BADERCA , we want you to be completely satisfied with your purchase. We understand that sometimes items may not meet your expectations, and we're here to help. Please review our return policy below to ensure a smooth and hassle-free return process.
Conditions for Returns:
- All returned items must be in their original condition, undamaged, and unused, with tags and packaging intact.
- Returns must be initiated within [20 days] days of receiving your order.
- To request a return, please contact our customer service team at info@baderca.com to obtain the return address. Please note that returns sent without prior communication will be rejected.
Return Process:
- Contact our customer service team to initiate a return request and receive the return address.
- Pack the item securely in its original packaging, including all accessories and documentation.
- Ship the item back to us using a trackable shipping method to ensure its safe return.
- Once we receive and inspect the returned item, we will process your refund or exchange accordingly.
Exclusions:
- Certain items may not be eligible for return or may be subject to specific return conditions. These may include, but are not limited to, personalized or customized items, final sale items, and perishable goods.
- Returns that do not meet our return policy criteria will not be accepted and will be returned to the sender at their expense.
Contact Us:
- If you have any questions or concerns regarding our return policy or the return process, please don't hesitate to contact our customer service team. We're here to assist you and ensure your complete satisfaction.
Thank you for shopping at BADERCA . We appreciate your support and look forward to serving you again in the future.